Privacy Policy – Din (din.co.il)

Last Updated: August 2025

Din (the "Website") is owned and operated by Traffico Ltd. (Company No. 514279462), located at 69 Dizengoff Street, Tel Aviv (the "Company").

This Privacy Policy explains to users of the Website (the "Users") how we collect, store, and use personal information, and outlines Users' rights under the applicable laws of the State of Israel.

Please note that you are under no legal obligation to provide the Company with any personal information. Providing personal information is entirely voluntary and subject to your consent. However, certain personal information may be required in order to provide the services offered through the Website.

Please note that by submitting your details through the Din website, you expressly consent to the terms of this Privacy Policy. Please read this Policy carefully.

1. What Information Do We Collect?

When you use the Website and its related services, we may collect the following types of information:

Information You Provide Directly

  • Full name

  • Telephone number

  • Email address

  • The content of your inquiry or question submitted through the Website

  • We do not allow file uploads through the Website

Information Collected Automatically

  • IP address

  • Device and browser type (through Google Analytics or similar services; this information does not personally identify users)

  • Website usage data (through Google Analytics or similar services; this information does not personally identify users)

Information from Third-Party Services (Non-Personally Identifiable)

  • Google Analytics – Website usage statistics

  • Google Ads Remarketing – Targeted advertising (Learn more)

  • Facebook Pixel – Activity analysis and remarketing (Learn more)

2. Purposes of Processing Personal Information

We collect and use your information for the following purposes:

  • Managing user inquiries and forwarding them to relevant attorneys when appropriate.

  • Operating and maintaining the Website and its services.

  • Analyzing Website usage and improving the user experience.

  • Marketing and promoting the Website's services and participating attorneys.

3. Disclosure of Information to Third Parties

Your personal information may be shared with:

  • Attorneys and legal service providers for the purpose of handling your inquiry.

  • Technology service providers (such as Google and Meta), without personally identifying information where applicable.

  • Competent authorities where required by law.

We do not disclose your personal information to third parties except as described in this Privacy Policy.

4. Use of the WhatsApp Bot

As part of our services, we use a WhatsApp Business API chatbot to provide an initial response to users, improve inquiry details, and direct users to the most appropriate attorney.

Information collected during the conversation may include:

  • Name

  • Telephone number

  • The content of your legal inquiry and any additional information provided

The information is transmitted through WhatsApp, a service operated by Meta Platforms Inc.

Meta applies its own security and encryption measures. While messages are encrypted during transmission, communications through the WhatsApp Business API may not always be protected by end-to-end encryption (E2EE) throughout the entire processing flow and may be processed by Meta's servers and the Website's systems in accordance with Meta's Privacy Policy.

You may block our WhatsApp number at any time. For additional information, please refer to WhatsApp's Privacy documentation.

Information collected through WhatsApp is stored in our systems as part of Din's general database and is used for:

  • Managing and responding to user inquiries

  • Forwarding inquiries to suitable attorneys

  • Improving our services

5. Data Retention

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, and for no longer than five (5) years, after which it will be deleted or anonymized.

6. Your Rights

Subject to the Israeli Protection of Privacy Law, you have the following rights:

  • Right of Access – To obtain information held about you.

  • Right to Rectification – To request correction or updating of inaccurate information.

  • Right to Erasure ("Right to be Forgotten") – To request deletion of your personal information where applicable.

  • Right to Object – To object to the processing of your information for direct marketing purposes.

  • Right to Data Portability – To request that your information be transferred in a machine-readable format where applicable.

To exercise these rights, please contact us at Info@din.co.il or call +972-3-5228085 and ask for the person responsible for privacy matters.

7. Cookies and Similar Technologies

The Website uses cookies and similar technologies for the following purposes:

  • Essential Website functionality, including remembering submitted information to avoid repeated data entry.

  • Website analytics and performance measurement (Google Analytics).

  • Targeted advertising and remarketing (Google Ads Remarketing and Facebook Pixel).

8. Information Security

The Company implements reasonable and industry-standard security measures, including:

  • SSL encryption

  • Data encryption

  • Access controls

  • Server security procedures

  • User authorization management

However, no method of transmission or storage can guarantee absolute security.

9. Minors

The Website is intended for adults aged 18 and over.

If we become aware that personal information has been collected from a person under the age of 18 without parental or legal guardian consent, we will take reasonable steps to delete such information.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time in response to legal requirements or business needs.

The latest revision date appears at the top of this page.

The Company may update this Privacy Policy without prior notice. Users are encouraged to review this page periodically or contact the Company using the contact details below for the latest version.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: Info@din.co.il

Telephone: +972-3-5228085

Business Hours: Sunday through Thursday, 9:00 AM – 4:00 PM (Israel Time)